About Us
ETRAVEL CONNECT consolidates tour packages from various travel agencies in Singapore and more. Our mission is to allow you to find the tour package that best suits your needs from the comfort of your home.
 
How it all started
Co-Founder, Cecilia, has a family tradition of going together on a vacation once a year to take a break from stresses of everyday life and reconnect family bonds. Deciding where to go and what to do is often a laborious process as it involves time-consuming visits to multiple travel agencies to obtain brochures and compare prices. In today's increasingly fast-paced world, time is a precious commodity. As such, this inspires Cecilia to team up with her programmer husband, William, to create ETRAVEL CONNECT – a one-stop portal that allows vacation seekers to compare itineraries, prices and departure dates of tour packages offered by various travel agencies in Singapore.
 
Your one-stop vacation portal
ETRAVEL CONNECT allows you the flexibility to explore your next vacation idea and read reviews from fellow travelers.
  • Where can I go for vacation for less than $500?
  • Where can I take my family for summer break?
  • I want to go to Europe, what are my options?
Explore our website to find out!
Contact Us
ETRAVEL CONNECT PTE. LTD.
9 Temasek Boulevard
#09-01 Suntec Tower 2
Singapore 038989
(Mon - Fri) 09:00 - 18:00
Closed on Saturdays, Sundays & Public Holidays


Email: sales [at] etravelconnect [dot] com
Company Reg. No.: 201211147G
Frequently Asked Questions (FAQ)
 
Here are answers to some of your Most Frequently Asked Questions:
 
Is Etravel Connect a Travel Agent?
No, we are not a travel agent. We are a travel portal that aggregates travel packages from various travel agencies in Singapore. The easiest way to illustrate what we do will be to compare us to that of a job portal. Job portal allows job seeking candidates to browse available job offers and find the best one that match their skill and expectation. Similarly, Etravel Connect allows travelers to browse available travel packages and find the best that match their interest and budget.

Does Etravel Connect Charge a Service Fee/Additional Fees?
We do not charge any fees to travelers. Similar to job portals where employers pay for job postings, we charge travel agents fees to display their travel packages on our website. Travel agents treat these fees as advertising fees.
 
What are the Differences between Tour Packages, Free & Easy, Land Tours & Activities?
Tour Packages are fully-guided tours so it includes airfares, accommodation, meals and activities as specified in the itineraries.
 
Free & Easy usually only includes airfares and accommodation. Travelers set their own schedule for site seeing. In some instances where it says Land Only or Land Package, airfares will not be included. Occasionally, travel agents may also add in a free half-day/day tour.
 
Land Tours are similar to Tour Packages in which they will have fixed itineraries and include accommodation, meals and activities. However, it does not include airfares. This would be ideal for travelers who already have air tickets (either purchased while on promotion, provided by company for business trips, etc) and do not have the time to plan or not sure which places to visit.

How do I use Etravel Connect Website?
First, decide how you would like to travel - free & easy where you plan for your own activities, or tour package where there's already a structured itinerary and no planning is required.

If you decide on Free & Easy, then most likely the deciding factors would be price. So type in the country/city you would like to go and the number of days you would like to travel. Our search results will then display available packages sorted by price. As most of the prices will not include taxes, click book/enquire on the first 3-4 packages and ask the travel agents for nett prices, hotels and airlines provided, and any other questions you may have (You may want to provide the travel agent with your departure dates and number of pax so that they can respond more precisely). That's it! Each of the respective travel agents will then get back to you on your queries. No more having to call multiple agents and waiting just for your calls to be answered!
 
 
Hong Kong Free & Easy
Hong Kong Free & Easy
 
 
If you decide on Tour Packages/Land Tours, you may want to compare itineraries in addition to prices. Similar to Free & Easy, type in the country or/and city you would like to visit and the number of days. Our search results will display the available tour packages sorted by price. Next, browse through the highlights and click "Save to Compare" on the package that may be interested in. You can compare up to three travel packages side by side. Once you have saved two to three packages to compare, click on the "Compare" button and they will be displayed next to one another. Once you have decided on the packages that you like, click the book/enquire button and ask the travel agents for nett prices, hotels, airlines, departure dates availability, and any other other questions you may have. Then you are done! The travel agents will again be the ones contacting you instead of you trying to reach them.
 
 
Jiuzhaigou Tour Packages
Jiuzhaigou Tour Packages
 
 
Side-by-side comparison of travel packages
Side-by-side comparison of travel packages
 
 
What are the Benefits of Using Etravel Connect website?
  • Firstly, it provides a one-stop place in which you can compare the available travel packages offered by various travel agencies in Singapore.
  • Secondly, the travel agents will be the ones contacting you instead of you having to call them one by one.
  • For corporate clients, you can simply email us and we'll source at least three travel agents to bid for your company's travel requirements. This saves you time and at the same time meets your company's sourcing policy.
 
We hope the above clarify what we do and you will start using Etravel Connect (http://www.etravelconnect.com) to simplify the planning of your next vacation.
Privacy Policy
This privacy policy discloses the privacy practices for Etravel Connect website at the URL www.etravelconnect.com (the "Website"). By accessing any page on the Website, you acknowledge that you have read, understand, and agree to be bound to all the terms of this privacy policy.
 
Information Collection, Use, and Sharing
We collect two types of information on our Website: personally identifiable information and non-personally identifiable information.
 
Personally Identifiable Information. Personally identifiable information is collected on certain pages of our Website such as when you enquire about a tour, post reviews, participate in voluntary online surveys or enter a contest or sweepstakes sponsored by us. The information requested may include your name, address, e-mail address, contact number, and any other information. Personal identifiable information is collected only when you voluntarily provide it and such information is not necessary to simply browse part of our Website.
 
Non-Personally Identifiable Information. We also gather information on our Website activity through the use of web server logs and cookies. This information is collected on an aggregate, anonymous basis and no personal identifiable data is associated with this.
 
Log Files
As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider), the browser you used to visit our site (such as Internet Explorer or Firefox), the time you visited our site and which pages you visited throughout our site.
 
Cookies and Web Beacons
We do use cookies to store information, such as your personal preferences when you visit our site. This could include only showing you a popup once in your visit, or the ability to login to some of our features.
 
We also use third party advertisements to support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed. This is generally used for geotargeting purposes (showing Singapore tour packages ads to someone in Singapore, for example) or showing certain ads based on specific sites visited (such as showing travel ads to someone who frequents travel sites).
 
You can chose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other websites.
 
Both the amount and the type of data collected shall be limited to that which is necessary to fulfill the purposes identified. Your personal information will not be disclosed by us to any third party, unless we have your permission or we are under a legal obligation or duty to do so, except for disclosure to the following individuals or entities which you agree to: (a) government authorities or regulators; (b) our professional advisers, including without limitation our lawyers, accountants and auditors; (c) our third party service providers (including those who provide payment, administrative or other services to us in connection with the operation of the Website and/or of our business) or data processors; (d) any agent acting on our behalf; and (e) our business partners.
 
We do not keep personal data for longer than is necessary for those purposes for which they are collected. We also we do not rent or sell your personal information to any third party.
 
Our Website may contain hyperlinks to other Internet websites. These websites are not under the control of Etravel Connect and they may have different privacy practices from the ones described here. Since this Policy applies solely to this Website, please read the privacy statements of the other websites you visit.
 
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address on our website:
  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
Security
We assure you that your personal information will be treated with high standards of security. We will take appropriate security safeguards to protect personal data against unauthorized access, or misuse. However, no data transmission over the Internet can be guaranteed to be completely secure, so we cannot guarantee the security of any information you transmit to us, and you transmit such information at your own risk. We will not be held responsible for events arising from third parties gaining unauthorized access to your personal information.
 
Updates
Our privacy policy may change from time to time and all updates will be posted on this page.
 
Contacting Us
If you have questions or concerns about this privacy policy, please contact us at sales [at] etravelconnect [dot] com
Review Policy
Etravel Connect encourages reviews as they help provide valuable feedback to business owners and customers. However, inevitably some reviews fall outside the realm of the acceptable.
 
Some spiral off into flame wars.
Some are deliberate attempts to harm a business.
Some are deliberate attempts to boost a business.
 
None of them are acceptable on Etravel Connect.
 
To protect both business owners and customers, we have standards for what constitutes valuable review and we maintain constant vigilance over what comes over the site.
 
We reserve the right to delete any of the following comments or reviews:
  1. Advertising and spam: Don't use reviews for advertising or post the same or similar reviews across multiple places, don't post fake reviews intended to boost or lower ratings, and don't include links to other websites or phone numbers.
  2. Inappropriate content: Don't post reviews that contain or link to unlawful content. Don't post reviews that violate, plagiarize or infringe the rights of third parties.
  3. Off-topic reviews: Reviews should describe your personal, first-hand experience. Don't post reviews based on someone else's experience.
  4. Objectionable material: Don't post reviews that are vulgar, hateful, obscene or profane. Don't post reviews that insult or defame other reviewers or personnel who work at a venue.
EDITING AND DELETION POLICY
Once a user post a review to Etravel Connect website, we'll try to validate the information before it gets posted. Such validation process may include asking user for more specifics about their experience and cross-checking with corresponding travel agency. Once the review (be it positive or negative) has been validated, it will be posted within 48 hours. We will not remove a user's review unless it is in violation of our Review Policy.
 
We hope we never have to, but if a user repeatedly abuses our Comment and Review Policy, we delete all of their comments on every post without warning and disable their account.
 
DISCLAIMER
Etravel Connect does not accept responsibility for information posted by users.
Terms & Conditions
This website is operated by Etravel Connect Pte. Ltd. (a company registered in Singapore Co. Reg. No: 201211147G). By visiting or using this website, you agree to be bound by the following Terms & Conditions ("Terms"). We may modify these Terms at any time at our sole discretion, and such modifications shall be effective immediately upon posting of the modified Terms. You agree to review the Terms periodically to be aware of such modifications and your continued access to or use of the website shall be deemed your conclusive acceptance of the modified Terms.
 
Intellectual Property Rights
Etravel Connect name, logo, design marks and slogans are the trademarks of Etravel Connect. All other names, logos and all related products and service names, design marks and slogans used on the website are the trademarks and service marks of third party licensors. All rights are acknowledged.
 
The content of the website (including html code, text, photographs or other images) ("Content") cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted or transmitted in any form or by any means including but not limited to electronic, mechanical photocopying or recording without the prior written permission of Etravel Connect or other relevant third party.
 
Third-Party Content and and Links to Third-Party Sites
The website provides information on travel-related goods and services from third-party vendors. Offers from these vendors that may be mentioned on the website are subject to change at any time, and may have many additional restrictions and limitations. Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any vendor with whom you elect to deal, including, but not limited to, payment of all amounts when due, and compliance with the vendor's rules and restrictions regarding availability and use of fares, products, or services.
 
This website may contain hyperlinks to third-party sites. Such hyperlinks are provided for your reference only. We do not control such sites and are not responsible for their contents or the privacy or other practices of such sites. Our inclusion of hyperlinks to such sites does not imply any endorsement of the material on such sites or any association with their operators.
 
Privacy
We believe in protecting your privacy. Please review our current Privacy Policy, which also governs your use of the Website.
 
Prohibited Activities
You agree to use the website in a manner consistent with all applicable laws and regulations. Additionally, you agree not to:
  1. use this website or its contents for any commercial purpose;
  2. access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  3. undermines the security or integrity of the website, including without limitation by importing any viruses, Trojan horses, time bombs or other disabling devices intended to detrimentally interfere, damage, surreptitiously intercept or expropriate such equipment, systems or networks;
  4. take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  5. place false or misleading information on our website;
  6. post or transmit any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law;
  7. "frame", "mirror" or otherwise incorporate any part of this website into any other website without our prior written authorization.
 
Reviews & Comments
You understand that you are responsible for any content that you post or transmit on the website. Please read our Review Policy for posting guidelines. Etravel Connect reserves the right to remove or alter any posting that violates our Review policy or is otherwise objectionable. You shall be solely liable for any damages resulting from your posting of content to this Website. You will indemnify Etravel Connect for any damages, losses, costs and expenses in relation to claims brought by any third party against Etravel Connect arising out of or in connection with breach of this Terms.
 
Please be aware that by submitting content to this website, you grant Etravel Connect a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, and publicly display and perform such submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such submission. You agree and acknowledge that such submissions may be shared with our travel partners.
 
Liability Disclaimer
The information pertaining to products and services contained in this website are provided by independent travel agents and not agents or employees of Etravel Connect. While Etravel Connect endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability with respect to the information, products, services, or related graphics contained on our website for any purpose. Please consult the respective travel agents if you need clarifications. We may change, update or delete any information on this website without prior notice.
 
We do not make any representation about the suitability of information, products and services on this website for any purpose. The website is provided on an "as is" and on an "as available" basis. You assume all responsibility and risk for use of this website. Etravel Connect is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such travel agents or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. We have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond our direct control.
 
In no event will Etravel Connect be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from or in connection with, the use of this website.
 
Every effort is made to keep the website up and running smoothly. However, we do not warrant that this website will be uninterrupted, error free or that any information or other material accessible from this website is free of viruses or other harmful components.
 
Indemnification
You agree to indemnify, defend and hold harmless Etravel Connect and its officers, employees, agents, licensors, content providers and suppliers from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of your breach of this Terms or the documents referenced herein, your violation of any law or the rights of a third party, or your use of this Website.
 
Governing Law
These Terms shall be governed by, and construed in accordance with Singapore laws and you agree to submit to the exclusive jurisdiction of the Singapore courts.
Copyright © 2017 ETravel Connect Pte. Ltd. All rights reserved.